December 2023 Technician of Influence Winners

Navistar is pleased to announce the four winners of the Technician of Influence Award for
the month of December. The individual listed here has demonstrated commitment to
pursuing continuous improvement and delivering the highest level of customer service.

DAKOTA BORUTSKI, PETERBOROUGH, ONTARIO | WINSLOW GEROLAMY MOTORS LIMITED

Technician of Influence

LEAD DIAGNOSTICS TECHNICIAN

Dakota started as a co-op student at Winslow Gerolamy Motors in early 2010. He learned very quickly
and achieved his 310T license 3 years later. Dakota did all of his online training and became Diamond
Certified very early in his career. Dakota goes the extra mile when it comes to hard-to-diagnose trucks.

He will use the OnCommand connection link to follow trucks, locations, and faults. He goes into the field
with drivers, trying to duplicate faults to ensure his diagnostics are precise, finds the root issue, and
does not guess at parts. Dakota always follows up with customers to ensure they are happy and the
truck is running as it should.

Dakota helps out heavily with our dealership technician recruitment program. He has visited local
schools showing students / future techs our products and technology. Dakota works very well with the
students, answers all questions, and assists with their path to becoming a 310T tech. He always takes
time to assist apprentices and shows them the correct way to do a job.

Dakota’s experience and training across all dealer suppliers make him a top producer. Along with being
Diamond Certified, Dakota has performed all the hands-on training for Cummins, Allison, Eaton, A26,
and S13. Dakota has his own diagnostic station and service bay that he takes care of, and he maintains a
clean and safe work environment

Dakota is a great, well-rounded, talented technician. His vast knowledge of the job and his experience
allow him to help out in all our dealership’s departments. He is a great example of working through the
dealership, starting at the bottom and working his way to the top! Dakota enjoys the outdoors
(snowmobiling, fishing, and ATVing) and spending time with his family. Dakota is happily married to Lizz
and has two children, Reggie and Audrey.